FRAMER
Privacy Policy
Privacy Policy
Butterfly Care and Support
Last updated: 1st November 2025
Introduction
At Butterfly Care and Support, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, contact details (email, phone number, address), date of birth, health information, and emergency contact details.
Service Information: Information related to the services you receive or inquire about.
Website Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use your information to:
Provide and personalise care and support services.
Communicate with you about your care, appointments, and services.
Improve our service delivery and customer experience.
Comply with legal and regulatory requirements.
Respond to your inquiries and support requests.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information:
With trusted third-party service providers who help us deliver our services.
When required by law or to comply with legal obligations.
With your explicit consent.
Security of Your Information
We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Access and Control of Your Information
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Request deletion of your information (subject to legal and contractual obligations).
To exercise these rights, contact us at [Insert contact email].
Cookies
We use cookies to improve website functionality and user experience. You can manage cookie preferences through your browser settings.
Third-party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
Changes to This Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions or concerns about our Privacy Policy or your personal information, please contact us at:
Butterfly Care and Support
+61 420 229 236
dorothy@butterflycareandsupport.com.au
Butterfly Care and Support
Last updated: 1st November 2025
Introduction
At Butterfly Care and Support, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and secure your information when you visit our website or use our services.
Information We Collect
We may collect the following types of information:
Personal Information: Name, contact details (email, phone number, address), date of birth, health information, and emergency contact details.
Service Information: Information related to the services you receive or inquire about.
Website Usage Data: Information about your interactions with our website, including IP address, browser type, and pages visited.
How We Use Your Information
We use your information to:
Provide and personalise care and support services.
Communicate with you about your care, appointments, and services.
Improve our service delivery and customer experience.
Comply with legal and regulatory requirements.
Respond to your inquiries and support requests.
Sharing Your Information
We do not sell or rent your personal information to third parties. We may share your information:
With trusted third-party service providers who help us deliver our services.
When required by law or to comply with legal obligations.
With your explicit consent.
Security of Your Information
We employ industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction.
Access and Control of Your Information
You have the right to:
Access the personal information we hold about you.
Request corrections to any inaccurate or incomplete data.
Request deletion of your information (subject to legal and contractual obligations).
To exercise these rights, contact us at [Insert contact email].
Cookies
We use cookies to improve website functionality and user experience. You can manage cookie preferences through your browser settings.
Third-party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.
Changes to This Policy
We may update our Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
Contact Us
If you have questions or concerns about our Privacy Policy or your personal information, please contact us at:
Butterfly Care and Support
+61 420 229 236
dorothy@butterflycareandsupport.com.au